Offer redefined customer service with AI chatbots for Customer support
Provide a seamless experience to form better customer relationships.
Assistance across channels
Multilingual support
Proactive faster resolutions
Automate with Chatbots to provide delightful customer experiences
Easily scalable
Use chatbots to scale as needed to manage busy hours or high seasons. With the help of intelligent AI chatbots, you can solve problems with ease and spread work among your live employees to increase their productivity economically.
Automate tickets
With Chatbots, automate simple tickets for order updates, exchange & delivery policies, and deliver highly efficient, delightful, error-free, and highly accurate services.
Feedback collection
Utilize chatbots to gather helpful customer data that can be sent to live agents thereby, reducing customer wait times. Additionally, get guidance on what customers need and how you can enhance your offerings.
Why choose Customer Support AI Chatbot?
Boost Your Customer Support Chats By Tenfold
Learn how Conversational AI Customer Support bots are helpful in various use cases
Give your customers the support they require round the clock 365 days without any limitations. Offer them immediate resolutions without letting them wait longer waiting times. No matter what your office hours are, chatbots are always online to solve customer issues.
Delight customers by proactively engaging them in meaningful conversations. Assist customers with information like an announcement on the latest company updates, sales and discount updates, product recommendations, etc.
Chatbots can easily manage those busy hours without overburdening your live operators. Handle several customer issues at once with AI-powered chatbots for customer support, and only send the most crucial ones to your live service desk.
Save approximately 30% of your operational costs spend on hiring extra customer support staff when you deploy a chatbot for solving most customer issues. Assist customers’ monotonous queries with chatbots and be there when they need you.
Chatbots can integrate with multiple channels like the Web, Applications, Social Media platforms, etc, and assist customers where they are. Moreover, chatbots are efficient to engage with customers in multiple languages as well as offer the best possible customer experience.
Customer service chatbots generate new leads by interacting with customers. They gather valuable customer information that may subsequently be used to nurture and convert customers in the future.
Rewards & Recognition
We are honoured to have received recognition from some of the industry's most prestigious organisations.
Frequently Asked Questions
How can we track chatbot performance?
Chatbots provide customized, in-depth data on every customer interaction, allowing you to evaluate its effectiveness. Additionally, you may keep an eye out for any deviations and improve its performance for better results.
How do bots increase the productivity of the support team?
Chatbots can easily handle a humongous volume of incoming support issues Not only this, bots can handle multiple customers at once also making sure that your customers don’t have to wait for their chance. Chatbots try and solve maximum queries according to their efficiency and only escalate those which require human attention to respective agents to offer a better customer experience.
Can Chatbots assist in removing IVR issues?
Chatbots provide engaging consumer solutions in real time. Without making them wait, it immediately directs them to the appropriate team. As chatbots gather previous knowledge and convey it to agents, saving customers time and effort, you can eliminate IVR and save clients from repeatedly describing their difficulties to customer care assistance.
How much do chatbots cost?
This completely depends upon your business requirements and all features you want in your chatbots. Once we are clear with all the above, we can give you a better idea of the costs associated with the chatbot. Let’s connect to discuss and we shall provide your chatbots that solve all your business problems efficiently.
